Reference

Open Your Privacy Policy Before Joining

Privacy controls for your account profile, DANA, OVO, GoPay and QRIS wallet records, cookies and lobby activity sit in one clear policy at kapten 189.

Account data scopeWallet record handlingCookie choicesSupport request path

Browse Lobby Read FAQ

Explore How We Use Your Data

kapten 189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account checks help us keep your wallet, login, and privacy requests tied to the right person. We collect the details you enter during account creation, device signals from your browser, transaction references from DANA, OVO, GoPay and QRIS, and support messages you send through live

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chat or email. We use that data to run account access, verify wallet activity, answer privacy requests, prevent duplicate account misuse, and keep records required for payment checks. Access to some services depends on local law, and privacy rights may also vary by location. We do
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not sell your personal data. When we share data with payment processors, hosting partners, fraud-screening tools, or support systems, we limit the fields to what that task needs.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Privacy Help Before You Join

Fast privacy support starts with the channel that matches your request. For a data correction, use Account > Profile so we can confirm the exact field. For a wallet privacy question, send the payment reference and the method name. For removal or access requests, our team may ask you to confirm your account email, last login device, and one recent wallet activity before we process the case.

Team online

Live chat privacy queue

Use live chat from 09:00 to 02:00 WIB for quick privacy questions about cookies, login alerts, or account profile fields. We may move complex data requests to email so you have a written case record.

WhatsApp identity check

Message our WhatsApp support line when you need help matching a privacy request to your account. Never send full wallet credentials; we only ask for account email, payment method, and masked reference details.

Email data request

Send access, correction, or removal requests by email with the subject Privacy Request. Include your username, registered email, request type, and whether the issue involves DANA, OVO, GoPay, QRIS, or login data.

ACCOUNT CARE

Manage Your Account Data Choices

Your privacy choices should be easy to find inside the account, not hidden behind vague forms. We keep profile edits, password changes, device checks, cookie preferences, and support tickets separate so each…

Account profile fields

Your username, email, phone number, and profile settings help us keep access tied to you. You can update editable fields from Account > Profile, while locked fields need support confirmation for safety.

Device and login signals

We record browser type, approximate location, session time, and device activity to spot unusual access. You can check recent sessions through Account > Security > Devices and contact us if one looks unfamiliar.

Cookie preferences

Cookies keep your session active, remember language settings, and help us measure page errors. You can clear them in your browser or adjust consent choices through the cookie banner when it appears.

Payment privacy records

Wallet records from DANA, OVO, GoPay and QRIS are stored with transaction status, time, and reference details. We use masked identifiers for support checks and avoid asking for full wallet access credentials.

Lobby activity records

Activity logs may show when you enter Sic Bo, Mega Wheel, Valorant markets, Crash Games, Bingo, or Fishing God rooms. These records help settle account questions and investigate technical disputes.

Retention and removal

We keep account and payment data only as long as needed for service records, dispute handling, security checks, and legal duties. Removal requests are checked against open wallet cases before any deletion step.

Browse Privacy Policy Questions

These answers cover the privacy questions we hear most often before and after account creation. Use them to see how your data moves through registration, wallet checks, device security, cookie settings, support contact, and deletion requests. If your case involves a specific transaction or login alert, send the details through a support route so we can check your account record.

We collect the account details you submit, such as username, email, phone number, password data, device signals, and login time. If you use DANA, OVO, GoPay or QRIS, we also store payment reference details.

Wallet records help us match deposits, withdrawals, refunds, and support questions to the correct account. We store transaction status, time, method, and masked references, not full wallet credentials or private access codes.

Yes. Send an email with the subject Privacy Request and include your username, registered email, and request type. We confirm identity first, then prepare the data we can share where local law permits.

Open Account > Profile for editable fields such as display details and contact settings. If the field is locked, contact support with your registered email and a short reason so we can verify the change.

Cookies may remember session status, page preferences, and error signals while you browse rooms such as Sic Bo, Bingo, or Crash Games. They do not give us access to unrelated apps or private wallet contents.

We retain account, wallet, support, and security records for the period needed to handle disputes, payment checks, system safety, and legal duties. After that period, data is deleted, anonymised, or separated from your profile.

Start with live chat between 09:00 and 02:00 WIB for quick questions. For access, correction, deletion, or wallet privacy cases, email our support team so your request has a trackable written record.

Open Your Privacy Policy Before Joining

Check Privacy Help Before You Join

Live chat privacy queue

WhatsApp identity check

Email data request

Manage Your Account Data Choices

Account profile fields

Device and login signals

Cookie preferences

Payment privacy records

Lobby activity records

Retention and removal

Browse Privacy Policy Questions

01 What data does kapten 189 collect when I open an account?

02 Why do you keep wallet records from DANA, OVO, GoPay and QRIS?

03 Can I ask for a copy of my account data?

04 How do I correct my profile data?

05 Do cookies track my game choices?

06 How long do you keep my data after account closure?

07 Who should I contact about a privacy concern?

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